Technical Articles

What is BS EN ISO 24800:2016?

BS EN ISO 24800:2016 is a technical standard that provides guidelines for organizations in the information and communication technology (ICT) industry to assess, develop, and improve their quality of service. This standard, titled "Media independent end-user platform accessibility," focuses on ensuring accessibility for people with disabilities and elderly individuals in using ICT services. It aims to make technology more inclusive and user-friendly for all individuals, regardless of their abilities.

Importance of BS EN ISO 24800:2016

By adhering to the guidelines set forth in BS EN ISO 24800:2016, organizations can enhance the accessibility of their ICT products, services, and platforms. This is particularly crucial in today's digital age, where technology plays a significant role in people's lives. Accessibility is not just about meeting legal requirements but also about providing equal opportunities for everyone to access and benefit from the advancements in technology.

Key Requirements of BS EN ISO 24800:2016

BS EN ISO 24800:2016 includes various requirements that organizations need to consider when designing and developing their ICT solutions. Some of these requirements include:

Providing alternative means of accessing information for individuals with visual or hearing impairments.

Ensuring compatibility with assistive technologies, such as screen readers and voice recognition software.

Designing user interfaces that are intuitive and easy to navigate.

Ensuring content and information are presented in a clear and organized manner.

Consideration of font size, color contrast, and other factors that affect readability.

Benefits of Implementing BS EN ISO 24800:2016

Implementing BS EN ISO 24800:2016 not only improves accessibility but also brings several benefits to organizations. Firstly, it allows companies to reach a larger customer base, as accessible technology caters to individuals with disabilities and the elderly. This can potentially lead to increased market share and customer loyalty. Additionally, complying with this standard enhances an organization's reputation as a socially responsible entity that values inclusivity and diversity. Finally, it fosters innovation by encouraging the development of user-friendly and accessible technologies, driving progress in the ICT industry as a whole.

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